Privacy Policy
Effective Date: 01/01/2026
Website: https://appsphereb2b.com/
Platform: Source Pro B2B2C
Company: App Sphere B2B India Private Limited
At Source Pro B2B2C, we respect your privacy and are committed to protecting the personal information shared with us through our website, mobile application, enquiry forms, business onboarding process, customer support channels, and related services.
This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the choices available to you.
This Privacy Policy is intended to be aligned with applicable Indian laws, including the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023, as and when applicable to our operations. The DPDP Act provides a framework for processing digital personal data for lawful purposes while recognising individuals’ right to protect their personal data.
1. Information We May Collect
Depending on your interaction with us, we may collect the following categories of information:
A. Basic Personal Information
- Name
- Mobile number
- Email address
- Address
- City, district, state
- Business name
- Trade name
- Designation
- Occupation or business type
B. Business and Onboarding Information
For distributors, retailers, manufacturers, partners, or applicants, we may collect:
- GST details
- FSSAI details, where applicable
- PAN or KYC details, where required
- Business registration details
- Product category details
- SKU information
- Brand and manufacturer details
- Current distribution presence
- Preferred territory
- Loan assistance interest
- Bank-related information, where voluntarily provided
- Business documents submitted during onboarding
C. Platform and Usage Information
When you use our website, app, or digital platform, we may collect:
- Device information
- Browser type
- IP address
- Log data
- App usage activity
- Pages visited
- Form submissions
- Click behaviour
- Communication preferences
- Error reports and diagnostic data
D. Communication Information
We may collect information you provide when you contact us through:
- Website forms
- Phone calls
- SMS
- App support
- Social media
- Business meetings
- Campaigns or promotional enquiries
2. Purpose of Collecting Information
We may use your information for the following lawful purposes:
- To respond to your enquiries
- To process distributor, retailer, manufacturer, or partner applications
- To verify business eligibility and documentation
- To provide platform demonstrations and onboarding support
- To create, manage, or support user accounts
- To communicate business opportunities, updates, or platform-related information
- To provide customer service and technical support
- To process orders, product listings, commercial arrangements, or operational workflows
- To maintain internal business records
- To improve website, app, platform, user experience, and service quality
- To send important notices, policy updates, compliance communication, or service alerts
- To comply with legal, regulatory, tax, audit, accounting, security, or contractual obligations
- To prevent fraud, misuse, unauthorized access, cyber incidents, or unlawful activity
We will not use your personal information for purposes that are unrelated to the reason for which it was collected, unless permitted by law or consented to by you.
3. Consent
By submitting your information through our website, forms, app, WhatsApp, email, phone, or other communication channels, you consent to the collection, use, storage, and processing of your information in accordance with this Privacy Policy.
Where legally required, we may seek specific consent for particular processing activities. You may withdraw consent by contacting us using the details provided in this Privacy Policy. Withdrawal of consent may affect our ability to provide certain services, process your application, complete onboarding, or continue platform access.
The DPDP Rules, 2025 include phased implementation timelines and rules relating to notice, consent-related processes, data protection rights, children’s data, and other compliance requirements.
4. Sharing of Information
We may share your information with the following categories of recipients where necessary:
- Internal teams and authorized employees
- Technology service providers
- Cloud hosting providers
- CRM and communication service providers
- Payment or banking service providers
- Logistics or fulfilment partners
- Professional advisors, consultants, auditors, or legal advisors
- Government authorities, regulators, law enforcement agencies, or courts, where legally required
- Business partners, distributors, retailers, or manufacturers, where required for platform operations and only to the extent necessary
We do not sell your personal information to advertisers or unrelated third parties.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, or similar technologies to improve website performance, understand visitor behaviour, measure campaign effectiveness, remember preferences, and improve user experience.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Where required by law, we may provide cookie notice, consent options, or preference controls.
6. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include access controls, secure systems, authentication, encryption where applicable, internal restrictions, monitoring, backups, and vendor controls.
However, no digital platform, website, email system, or internet-based service can be guaranteed to be completely secure. Users are advised to use secure devices, protect login credentials, and avoid sharing sensitive information through unsecured channels.
The IT Rules and related cybersecurity obligations require reasonable security practices for computer resources and information systems in specified contexts.
7. Data Retention
We retain personal and business information only for as long as necessary for the purposes for which it was collected, including business communication, onboarding, platform operations, legal compliance, tax records, dispute resolution, audit, fraud prevention, and legitimate business requirements.
Where information is no longer required, we may delete, anonymize, archive, or securely restrict access to it in accordance with applicable law and internal policy.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access information about your personal data
- Request correction of inaccurate or incomplete personal data
- Request deletion of personal data, where applicable
- Withdraw consent, where processing is based on consent
- Raise a grievance regarding processing of your personal data
- Nominate another person to exercise rights, where permitted by applicable law
To exercise your rights, please contact us using the contact details provided below.
9. Children’s Privacy
Our website and business platform are intended primarily for businesses, retailers, distributors, manufacturers, entrepreneurs, and adult users.
We do not knowingly collect personal information from children without appropriate consent where required by law. If we become aware that information from a child has been collected without required consent, we may delete or restrict such information.
10. Third-Party Websites
Our website may contain links to third-party websites, app stores, payment gateways, social media platforms, media reports, government portals, or partner websites.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. Users are encouraged to review the privacy policies of such third parties before sharing information with them.
11. Marketing Communications
We may contact you through phone, email, SMS, WhatsApp, or other communication channels for enquiry follow-up, business opportunity updates, onboarding support, service communication, promotional communication, or platform-related information.
You may request to stop receiving promotional communication by contacting us. However, we may still send important transactional, legal, compliance, or service-related communication where necessary.
12. Data Accuracy
You are responsible for ensuring that the information you provide to us is accurate, current, and complete. If your information changes, please inform us so that we may update our records.
13. Grievance and Contact Details
For privacy-related questions, correction requests, consent withdrawal, data requests, or grievances, please contact:
Privacy / Grievance Contact
App Sphere B2B India Private Limited
CSP XXI/271-F, 1st Floor, Emmanuel George Memorial Building, Champakkad Junction, Arthunkal P.O., Cherthala, Alappuzha, Kerala – 688530
Email: info@appsphereb2b.com / info@sourceprob2b.co.in
Phone: +91 97784 52007 / +91 4782 572486
We aim to respond to privacy and grievance requests within a reasonable period as required under applicable law.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, business operations, platform features, or privacy practices. The updated version will be posted on this website with a revised effective date.
